The Trueshore Cloud
Serving our clients’ needs is our number one priority. We work hard to guarantee a consistent and reliable service and experience for each one of our clients.
The TrueshoreHealth infrastructure is the engine of our company. It is agile and scalable. It is, always available and reliable. Mand most importantly, it is HIPAA compliant and secure.
So how do we do it?
We start with our technology partners. By working only with today’s best, like Cisco, LiveOps and Windstream, we are able to extend the best in service and technology to the healthcare industry.
Our voice and hosting network centers are cloud based and fully redundant to ensure that the medical practices, homes, or centers we work for remain as efficient as possible. We produce the highest of agent availability.
Our agile and Just In Time Health IT infrastructure together with cloud based world class Llive Oops call center software, enables us to extend quick, scalable, and efficient build outs that takes days instead ofvs. weeks to implement changes that follow COBIT Change Standards and Procedures.
Our JIT model allows us to adjust to our customer’s needs; be it new specialties (may say new profit centers since adding a new specialty may not be something every healthcare client can relate to), new products, a new practice locations, or seasonable spikes or growth.
We work with
The TrueshoreHealth infrastructure ensures a secure and reliable environment and we will continue to work diligently to be world class.
Procedures followed by our staff and users guarantee reliability and optimization. Our standard practices include internal and external audits to ensure a secure infrastructure that is always HIPAA-compliant.